Follow these steps to update your payment information:
Try using a different payment method or contact your bank to resolve the issue. If the problem persists, our support team is here to help.
To request a refund for your order:
Your bill includes:
Our billing team can help you understand charges, resolve disputes, and provide detailed statements. Contact us for personalized assistance.
Protect your account with these security measures:
Never share your login credentials, enable 2FA, and regularly review your account activity for any suspicious behavior.
Keep your address current to ensure smooth order delivery:
We may verify your address for security purposes. Please ensure all information is accurate and up-to-date.
If you've forgotten your password:
Manage how your information is used:
You have the right to access, modify, or delete your personal information at any time through your privacy settings.
Check the status of your order:
If you're experiencing shipping issues:
We'll work with the shipping carrier to resolve issues and ensure you receive your order or a full refund if necessary.
Find answers about our products:
Our product specialists can answer specific questions about ingredients, sourcing, and quality standards. Contact us for detailed information.
We want you to be completely satisfied with your purchase:
Initiate a return through your order history, print a shipping label, and send the item back. Refunds are processed within 5-10 business days.
Clare